Tile and Grout Repair Service Auckland | The Extractor

We provide all tile and grout repair services across Auckland. We’re NOT franchise operators after a short course of grouting. We require previous tiling experience for any subcontractor who wishes to work with us. Consider us your mobile tiling encyclopedia. If you encounter a problem regarding your tiles or grout, we have all the knowledge and experience to resolve it. We’ve been operating in Auckland as a tiling company since 1995. I, Jake, the owner and manager of the company, took my first steps in tiling in 1986 in Stuttgart, Germany. The European market is a strictly cowboy-free zone. In such a tight market, there’s no space for an underdog. I learnt from true professionals how to do things the right way.

Tile and grout repairs provider, Auckland

My name is Jake. I’m a tiler, builder, project manager, in the trade since 1986. I have been tiling Auckland since 1989 and since 1995 I established my own company – Euro Tile Style (see my business review at mytradesman.co.nz).
Long years of co-operation with companies specializing in bathroom and kitchen renovations (like Decortiles Ltd) has given me a broader understanding of the building industry as a whole.

All the skills came handy in tile restoration, which is an exact mixture of tiling, commercial cleaning and painting with an occasional touch of plumbing and building (leaky showers repair). In 2009 I decided to reduce my services to tile and grout restoration only. Hence the change of company name to The Extractor.

The new name originates from my preferred cleaning technique that makes all the difference in sealer coat durability. Dirt extraction is the corner-stone of successful sealing. Unlike conventional cleaning methods, it leaves a clean substrate not only a surface. Most importantly, it leaves substrates free of chemicals. It really is THE factor that determines the “lifespan” of sealer coats.

What people say about my workmanship?


I can’t speak highly enough of this guy, Jake. He’s trained as a tiler in Germany, and it shows! He did a beautiful job of tiling our entry foyer and a bathroom. His tile cutting, and finishing work, is terrific. Wish we’d known about him before we did our kitchen splashbacks, where the job was not so good! – Gaye59.

We had a leak in our ensuite shower, with a badly installed waste that allowed water to get between the tiles and the flooring. We had three plumbers look at the problem and quickly tell us that we needed to demolish everything and start again, and that they would love to do the work.

Jake looked at the problem and actually discovered what the cause was, rather than look at the symptoms and try to fix them. We employed Jake on the basis that he would repair what needed to be done and waterproof everything, but that he said he would only do the work on the basis that if he found a structural problem with the floor that required further work that he would fix it and we had to trust his integrity that he would not rip us off.

He turned out to be true to his word and fixed the problem, but did not try to find ways to spend more of our money needlessly. We admire his honesty and integrity – which we have found difficult to locate in other plumbers and tilers. Jake is a forthright personality, which makes it very easy to know where you stand. We cannot recommend him more highly. -sfem.