Tile and Grout Repair Service Auckland | The Extractor
We provide all tile and grout repair services across Auckland. We’re NOT franchise operators after a short course of grouting. We require previous tiling experience for any subcontractor who wishes to work with us. Consider us your mobile tiling encyclopedia. If you encounter a problem regarding your tiles or grout, we have all the knowledge and experience to resolve it. We’ve been operating in Auckland as a tiling company since 1995. I, Jake, the owner and manager of the company, took my first steps in tiling in 1986 in Stuttgart, Germany. The European market is a strictly cowboy-free zone. In such a tight market, there’s no space for an underdog. I learnt from true professionals how to do things the right way.
Greetings! My name is Jake, and I bring over three decades of experience in the tiling and building industry. As a tiler, builder, and project manager, I’ve honed my skills since 1986, when I first stepped into this trade. Since 1989, I have been proudly serving the Auckland community, and in 1995, I founded my own company—Euro Tile Style—to provide specialized tiling services.
Over the years, I’ve had the privilege of working with several companies that specialize in bathroom and kitchen renovations, such as Decortiles Ltd. These collaborations gave me valuable insights into the broader building industry, enabling me to develop a well-rounded understanding of renovation and construction processes. This experience is particularly beneficial in projects that require coordination across different trades.
The skills I gained through these collaborations have proven invaluable in my tile restoration work. Tile restoration is a meticulous craft that combines tiling, commercial cleaning, and painting, along with occasional plumbing and building expertise. For example, repairing leaky showers often requires knowledge of building, plumbing, tiling, and I’m well-equipped to handle such challenges.
In 2009, after years of offering a wide range of tiling services, I decided to focus exclusively on tile and grout restoration. This marked a significant turning point in my career, prompting a rebranding of my company to The Extractor. The name reflects a cornerstone of our restoration process – dirt extraction.
The key to long-lasting results lies in proper cleaning techniques, and that’s where my expertise shines. Unlike conventional cleaning methods that often leave residue behind, my approach ensures that the substrate is completely clean (not just the surface). More importantly, this process eliminates all traces of cleaning chemicals, providing a pristine base for sealing.
This attention to detail is what sets my services apart. The extraction process is the defining factor in the “lifespan” of sealer coats, making it the foundation of successful grout restoration. Whether you’re dealing with worn grout, stubborn stains, or damaged tiles, you can count on The Extractor to deliver results that last.
What people say about my workmanship?
I can’t speak highly enough of this guy, Jake. He’s trained as a tiler in Germany, and it shows! He did a beautiful job of tiling our entry foyer and a bathroom. His tile cutting, and finishing work, is terrific. Wish we’d known about him before we did our kitchen splashbacks, where the job was not so good! – Gaye59.
We had a leak in our ensuite shower, with a badly installed waste that allowed water to get between the tiles and the flooring. We had three plumbers look at the problem and quickly tell us that we needed to demolish everything and start again, and that they would love to do the work.
Jake looked at the problem and actually discovered what the cause was, rather than look at the symptoms and try to fix them. We employed Jake on the basis that he would repair what needed to be done and waterproof everything, but that he said he would only do the work on the basis that if he found a structural problem with the floor that required further work that he would fix it and we had to trust his integrity that he would not rip us off.
He turned out to be true to his word and fixed the problem, but did not try to find ways to spend more of our money needlessly. We admire his honesty and integrity – which we have found difficult to locate in other plumbers and tilers. Jake is a forthright personality, which makes it very easy to know where you stand. We cannot recommend him more highly. -sfem.